We only ship within the contiguous US.
All packages that are sent to a residential address are sent no signature required. So your package will be left where the carrier driver (typically Fedex) feels best to leave it. If your package is stolen or misplaced it is between you and the carrier to resolve the issue. We will assist in the process but will not be liable for the loss. If you wish to have a signature requested for delivery there is an extra fee charged by the carrier that you will need to pay, typically between $7-$10 dollars.
Shipping charges are calculated in your cart at checkout.
We will do everything in our power to ship your order the same day but depending on varying circumstances your order may be shipped the next day. In the case of some products like pressure washers, hose reels, custom equipment may take up to 10 days to ship. If your order is by phone you be notified at that time of the delay. This information is always available when you shop online in the “Usually Ship By” field.
We only offer ground shipping.
Upon delivery of your products please inspect packages for visible shipping damage. If damage is apparent please let the driver know. If you open the package and damage is found please call us so we can get the claim processed started for you. Replacement product will be shipped to you after the claim is resolved.
On all orders an invoice will be sent after your package(s) have been shipped with detailed tracking information on the invoice.